By in Random

Lifeline support will be stopped and landline phone bills will go back up.

The telephone company wrote us a letter saying that by the end of May of this year, lifeline support will be stopped and landline phone bills will go back up.

The telephone bill will rise to a higher monthly rate, because our lifeline support will end.

That said, I called the telephone company and asked if they had any better deals. The thing is, our telephone landline already is over 25 dollars per month, and that is with the lifeline support. The regular price will go back up to between 35 and 40 dollars per month. That would be about as much as it would cost to pay for a Cell phone a month.

With our landline service, we only have the convenience of using our in house answering machine and we do not have the following extra services such as: LONG DISTANCE, CALL WAITING, BUSY CALL WAITING, BUSY CALL FORWARDING, ANONYMOUS CALL BLOCK, CALLER ID, CALL RETURN so we only call locally and receive local incoming calls on our landline telephone.

The customer service representative told me I would be able to waive the cost of installation of a new high speed modem and service to both landline phone and high speed internet under the new plan and by agreeing to a 1 year or 12 month bundle offer, which I accepted, we would have download speeds up to 100 megabits per second. As I just found out, we had been getting only 12 megabits per second download speeds and there were buffering and modem disconnects off and on for many months especially when my wife was using her tablet while I was streaming videos on my PC.

The ending price per month with the new service would come to about 3 dollars more than current billing price and the added speed and newly installed WiFi modem will be an improvement, but there is a catch. After 12 months, I might get sticker shock when the prices of this service package returns to the regular price.

At that time, I will either accept the increase of opt for another deal. It's just that for the next 12 months, after the technician comes over and does the installation and upgrades, and we get new password keys for the new WiFi modem, I might be pleased with the upgrade or maybe I won't even notice any changes.

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MegL wrote on May 11, 2018, 2:54 AM

You certainly should notice the difference between 12 Mb per sec and 100. The only worry I would have is the term 'up to 100'. Hopefully it will improve significantly for you.

VinceSummers wrote on May 12, 2018, 1:34 PM

Just know this, Old Boy...

No matter what it is you do, you CAN'T WIN.

You can only hope to slow down your LOSING.

BarbRad wrote on May 15, 2018, 2:45 AM

Vince noted the catch. I hope it works out for you.

lookatdesktop wrote on May 16, 2018, 11:00 AM

I need more speed. It lags during certain times. I know there are actually over 25 people in my area who are using AT&T internet High speed from an app I used a few months ago to detect internet activity in my area, because overlapping signals from multiple area devices can cause breaks in signal completely and slow down transfer rates. I intend to have them place the new modem in my man cave, where my desktop pc is located and that way I can run my Ethernet cable directly into the computer from the WiFi modem instead of relying on a wireless connection. They should not mind drilling a hole in the wall and putting a line in from the back of the house and just leave the old boxes in tact in case I need them later. I have faith that the work will be top notch.

lookatdesktop wrote on May 16, 2018, 11:03 AM

It had better. I pay good money for AT&T services. I will not pay for a compromise. I want high speed access and will pay to get it and if they don't deliver I will stop being their no. 1 advocate. But if they do a great job I will give them the respect they deserve. Tomorrow is the big day for the upgrade. Wish me lots of luck. I don't have a lot of faith but will bear with it and drink my coffee until the very last moment when they tell me, "OKAY, YOU'RE ALL SET! "

MegL wrote on May 16, 2018, 12:15 PM

I hope you get what you want. I get a pretty good service here, because Northern Ireland has a lot of fibre optic cabling. I know kasman just across the water from me, has a very poor service. He is probably less than 50 miles away.

Kasman wrote on May 16, 2018, 4:56 PM

I currently get about 25mbs which isn't very fast but, since I don't do anything like stream movies or play games, it does me just fine. We are continually being promised faster speeds tomorrow, but tomorrow never comes!

Kasman wrote on May 16, 2018, 5:02 PM

Many companies rely on people's inertia and reluctance to change. Once they have sucked us in with a good startup rate they hope that we will simply accept it when rates go up a year later. If that happens we shouldn't simply accept it. Search around for another good startup rate with a different company. That's what I do.

lookatdesktop wrote on May 16, 2018, 10:40 PM

I will do that. Thanks.