Ways for Medical Pros to Establish Trust
Trust is an important part of the relationship between a medical professional and the people they serve. Without trust, the doctor and patient relationship simply would not work very well. It is the job of the medical professional to engender the trust of the patients, reassuring them that they are making the decisions that are in their best interests. Ways for medical pros to establish trust include the following:
Communication is the backbone of any relationship - including the doctor and patient one. As such, the better a doctor is at communicating effectively, the better he or she is likely to be at establishing a rapport of trust with the patient. An easy way to do just that is to explain medical conditions in non-technical terms the patient can relate to and understand. Using a kind and compassionate tone is also a plus.
Following established laws, protocol, and best practices
In 1996, the Health Insurance Portability and Accountability Act ( HIPAA ) law was passed. This law governed how private information regarding patients was shared with medical care professionals. Also important is the Health Information Technology for Economic Clinical Health ( HITECH ) that was passed in 2009 to ensure the digital conversion of medical records. Following both these established laws is important in helping patients trust their healthcare providers. This is as patients expect healthcare providers to be following laws designed to protect them and guard against unethical behaviors.
Working with a medical provider you trust can help to keep you happier and healthier, based on solid communication and knowledgeable advice.