By in Technology

Windows 10 Snafu

I was one of those people who changed over to Windows 10 when the free "upgrade" was offered by Microsoft. The changeover from Windows 8.1 to Windows 10 went smoothly on my Dell laptop. I thought I had "bit the bullet" and lived to tell about it.

Well, not so fast, my friends. Yesterday when I turned on the laptop, it began to load but was taking an inordinately long time to run through the initial setup. Just when it appeared everything was ready to go, I got the dreaded blue screen -- the blue screen of doom . Windows 10 had crashed, the alert told me. My computer had to be reconfigured.

Several options were available to me, but having less technical understanding of these things than my five-year-old granddaughter, I simply chose the option recommended on the screen. It was not, at it turned out, the wisest option for me. Everything was reset to factory settings, except Windows 10, not the original Windows 8.1 was there. To my non-technical way of thinking, I had just lost everything important to me on this machine -- all my passwords stored, my anti-virus program, my history, my frequently visited websites and more.

Had I been able to come onsite, I would have asked fellow members what option they would have recommended, but since my computer was down, that was not a viable option. I wish now that I would have chosen to simply go back to a predetermined recovery date and been done with it. Should it happen in the future, although I'll keep fingers crossed that it doesn't, that is the option I'll choose unless wiser minds than mine suggest otherwise.

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Image Credit » by HebiFot

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MegL wrote on September 22, 2015, 3:48 PM

You MIGHT still be able to go back to a pre-change system recovery point, unless your whole computer operating system (ie Windows) was reinstalled. Any big change like this SHOULD have created a system restore point before making changes. And even if it didn't, there may have been a regular restore point created some time before you updated to Windows 10.

CoralLevang wrote on September 22, 2015, 4:11 PM

I STILL have not installed the download on my machine. It's still here in the queue waiting!

Feisty56 wrote on September 22, 2015, 4:42 PM

All was well with Windows 10 until yesterday when it crashed. I've found some decent information on Win10 that I'll be sharing in a post soon to help those who are still on the fence about the upgrade.

Feisty56 wrote on September 22, 2015, 4:45 PM

It was Win10 that crashed, and like a mindless troll, I went ahead with the suggested fix. Afterward I looked for a system recovery point, but the only one available was dated yesterday -- evidently when Win10 rebuilt itself. I appreciate your suggestions and can say that was my hope, but no such luck.

WordChazer wrote on September 22, 2015, 4:46 PM

Not installed it yet here. That'll be a job for Mr C when he can get me off this one. I'd prefer he installed it on the old Thinkpad but I don't know if it will take it or not. I'll have to take a look in my next leave week and see what gives. We should have the time to sort it out then. After the major rebuild this one went through earlier this year, everything important is either freeware or backed up to the cloud, so I guess it's as good a time as any to try.

Feisty56 wrote on September 22, 2015, 4:46 PM

In reading about Win10 after it crashed yesterday, I found a reliable resource who breaks down the choice to stay with Win7, 8, or 8.1 or change to Win10. I'll share it in a post in a bit. : )

MegL wrote on September 22, 2015, 5:48 PM

See if this can help. I have no idea because I have not upgraded

Feisty56 wrote on September 22, 2015, 5:57 PM

Thank you, MegL . : ) I will check it out!

Feisty56 wrote on September 22, 2015, 5:59 PM

I hope your changeover goes well when you have the Mr. get to it.

RonElFran wrote on September 22, 2015, 6:15 PM

Thanks for this post. I'm still holding out, though I'll download Win10 eventually. In the meantime, I'm really interested in issues other users have had.

FourWalls wrote on September 22, 2015, 6:58 PM

I solved my Windows 10 problems the easy way....I bought a Mac. emoticon :grin:

wolfgirl569 wrote on September 22, 2015, 7:44 PM

I always try the saved spots first. But have had to go back to factory setting before anyways. It never hurts to try that first.

Feisty56 wrote on September 22, 2015, 7:48 PM

It's not my usual practice to jump on the band wagon so early, but my laptop was new, so somehow my reasoning was new laptop, new OS. Not very logical.

Feisty56 wrote on September 22, 2015, 7:49 PM

Lol FourWalls that would do it! If Microsoft doesn't improve some things down the road, this dedicated Windows user might convert to a Mac, too.

Feisty56 wrote on September 22, 2015, 7:51 PM

Your way makes more sense than the way I handled it wolfgirl569 . I think I was in a brief state of shock to have the OS crash like that -- that's the reason I'm using anyway. : )

markgraham wrote on September 22, 2015, 8:37 PM

I hope and cross my fingers that this will not happen to me. I will take your advice and to the predetermined recovery date. Thanks.

paigea wrote on September 22, 2015, 8:48 PM

All of this is just extremely frustrating to me. I am disliking technology more and more all the time.

wolfgirl569 wrote on September 22, 2015, 11:32 PM

This goofy laptop I have will crash for no reason so I have gotten used to it lol

Paulie wrote on September 23, 2015, 1:44 AM

Yes, I think that going back to a pre-determined recovery date is the best thing to do. I'm afraid to upgrade to Windws 10.

Rufuszen wrote on September 23, 2015, 4:27 AM

Sounds like I'd better make myself a backup drive, sooner rather than later. So far I've had minimal porblems.

agvulpes wrote on September 23, 2015, 7:30 AM

I refuse to update until I am forced to LOL
Two friends have updated and they are upset because their Bookmarks and Favs were not moved over emoticon :smile: I have noticed and had it confirmed from my ISP that Window 10 notification can take up about 3 GB of your internet broadband allowance, and that is per computer, so I removed the Upgrade altogether :)

Feisty56 wrote on September 23, 2015, 7:40 AM

You're most welcome. Just remember, please, that I am but an average computer user, no technical whiz to actually be giving sound advice. If you want to be the safest -- and best-informed -- I suggest doing a bit of research and see what people in the know advise. : )

Feisty56 wrote on September 23, 2015, 7:42 AM

It is frustrating, isn't it? I think particularly to those of us old enough to remember life before the computer age. There seems to be so much to know and as soon as I learn something, that information has become obsolete. Ugh!

Feisty56 wrote on September 23, 2015, 7:45 AM

As things stand now, it seems there is no reason to do the upgrade to Windows 10 if you're happy using one of the earlier versions. It would be reassuring to think that Microsoft will work the bugs out of Win10 as we go along, making a later upgrade a better experience for everyone.

Feisty56 wrote on September 23, 2015, 9:53 AM

I hadn't had any real problems since changing to Windows 10, but then the crash. I'm sure the computer has stored the information about what caused the problem, but I don't know how to access it. I hope you don't experience anything similar.

Feisty56 wrote on September 23, 2015, 9:56 AM

I think there's a lot of people who feel the way you do about changing to Win10. I suspect you're in good company. : )

paigea wrote on September 23, 2015, 10:12 PM

Yes, I have decided to skip several "new" things. but that backfires too when you finally have to upgrade you are way behind and have to learn too much!

CalmGemini wrote on September 24, 2015, 1:15 PM

I have not upgraded to Windows 10 and I do not know much about this.Anyway I will be waiting for your post.

LoudMan wrote on September 25, 2015, 3:47 PM

This makes me feel a little bit better about using Android.

lexiconlover wrote on September 30, 2015, 1:22 PM

Have you had any troubles with it since? I remember people having the same trouble with Windows 8.1