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Windows 10 Upgrade stuck on "Working On It" message

As many of you may know, Microsoft released the Windows 10 Upgrade for free, in several countries. I was able to book my version few weeks back and finally got the message today saying that my update is ready to proceed. I am so excited about the new features that I will be getting on my PC but with a bit of concern that it may not run perfectly because my hardware was made for Windows 8. But nevertheless it is a risk I am willing to make, after backing up my important files.

But it has been almost an hour and my update is still stuck on the "Working on it" message. I don't know if this is normal or if I should abort and start again. Maybe I will wait for a bit longer and see if it gets unstuck.

Anyone else updating their windows?

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wolfgirl569 wrote on August 1, 2015, 8:31 PM

I am in no hurry to update but hope it starts working for you. I think I would abort and try later

WordChazer wrote on August 2, 2015, 5:50 AM

Someone like koalemos might be able to advise - he knows his tech and has already tried the development version of the software.

Koalemos wrote on August 2, 2015, 6:22 AM

I ran the upgrade myself last night and it did take quite some time. However, I did not encounter any screen displaying "Working on it" which does seem rather odd.
The obvious questions are:
Did this scenario begin early or later during the upgrade?
Do you have a manufacturer's disk to reset factory defaults?
In my own case I ran the Windows 10 development for many months and only recently reset the system back to Windows 7 in order to qualify for the upgrade. This placed me at the back of the queue, so I downloaded the Media Creation Tool from Microsoft and ran the upgrade manually. If you abort the upgrade and revert to your original installation it may be worthwhile downloading the tool from Microsoft and upgrading from that. You will need this tool eventually because once you have the upgrade and it has activated, you can do a clean install of Windows 10 and it will be recognised and activated. This tool will create an install disk to clean install with, but you must upgrade before doing a clean install.

Shadi wrote on August 2, 2015, 2:35 PM

The working on it message appeared right after I agreed to the terms I think. Then I restarted the update and it worked finally. I was thinking to upgrade my Surface Pro 3 too but I am not sure how screen-touch friendly the new windows would be and whether I would be able to convert my Surface to windows 8.1 again or not. I could use an expert advice :)

Shadi wrote on August 2, 2015, 2:35 PM

Thank you :)

Shadi wrote on August 2, 2015, 2:36 PM

It works smoothly I would say its pretty user-friendly for a PC, not sure about touch-screen tablets

AliCanary wrote on August 2, 2015, 2:55 PM

I'm waiting for a bit, as I am not tech-savvy enough to deal with any bugs in the earliest versions emoticon :sad:

cheri wrote on August 5, 2015, 6:10 AM

I have not updated yet to Windows 10. I need help for that