Econolodge Bad, Days Inn Good part two
Well, wouldn't you know it- we unfolded the first of two sheets (the stack included two sheets and four pillow cases) and it, too contained several large orange stains. Unfurling the second sheet exposed faint but still very visible duplicate stains, as well as long dark hair.
That did it. It was late, we were tired, and my wife was seriously aggravated. I'm the more laid back of this by-now-extremely-irritated couple, and my wife charged right back up to the lobby to "confront" (we are by no means violent, threatening people, honest!) the customer service skills-lacking "Night Manager" jackass.
I was right behind her, and she approached the counter to let him know that everything he'd brought us was also stained, and ask if that was really all they had. The first thing he said was that there was no housekeeping staff on site at that time, and what he gave us was what there was.
There came some back and forth between my wife and I and this lobotomized ass monkey, during which we never got hostile. Finally, after about 5 minutes of increasingly-heated "discussion" Mr. "Night Manager" stated firmly "You can leave." "We don't want you staying here, and you're free to go." Throwing in,"If you're unhappy with something, find another place or go home!"
Now, I'd like to think this type of offering is not in the Choice Hotels customer service employee manual, but I've been wrong before. Our next mistake was demanding to have our credit card refunded so we could leave there knowing our card wouldn't be charged. By this time there was nothing we'd put past this Chucky Doll we were forced to deal with.
to be continued...