By in Personal

Survived The DMV

I admit I put this chore off quite a long time and if you've ever visited an American DMV office, the reasons are probably self explanatory. It is an experience all on its' own. Unfortunately I had to renew my license with the eye test which meant a visit to the DMV.

First round: Found the closest office (which are now few and far between), printed the map off the DMV website. And ... could not find the office. Sure one could try to call the office, but that would require an actual person answering the phone. After diligently cruising up and down the service drive, like how hard could it be to find the office on a freeway service drive. Stopped and asked at a gas station. Oh , that office moved a few years ago. Really, how about updating the DMV webpage, novel idea.

Second round: Went to the stealth DMV office, waited 1.5 hours, watched my blood pressure rise, gave up and left.

Third round: Tried a different DMV office. A little research revealed that a few pilot offices had started using a virtual waiting line via text. I signed up for an 11:40 a.m. appointment, received a confirmation email, and reminder text. Great, I thought, finally some organizationally progress at the DMV.

Arrived at 11:35 a.m.. As I was entering the DMV office I checked my phone to find a text that said - proceed to window 2 for your appointment at 11:25 AM.

Wait! My appointment was at 11:40 AM, you are texting me to come to window 2 at 11:25 AM and I am driving at 11:25 AM to the 11:40 AM appointment.

Fourth round: I can't even go into trying to find a person at the DMV to explain what had happened. A security guard put me in a quasi line which appeared to be deserted of any help. And on and on.

I finally commandeered window 4 when they called off a number of someone who didn't show, I slipped over and finally had a person I could explain the situation and show my texts as proof etc. etc. When she realized I had used the system correctly, she processed my renewal with no problem.

All I can say is, I guess the virtual line is a start, some bugs to be worked out. Virtual line or not, the DMV office never seems to change, it is an experience.


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Comments

LindaCPearson wrote on March 9, 2015, 8:09 PM

I've had some bad experiences with DMV trips myself. I needed to renew my license this past January and fortunately I have an AAA (road service) office about 20 minutes from my house which does licenses. I was in and out in about 10 minutes. I'm not sure if you have to be a AAA member or not.

allen0187 wrote on March 9, 2015, 8:19 PM

Sounds like a lot of red tape to me. i should know, government offices here in the Philippines is made from red tape! LOL!

j2jworkz wrote on March 9, 2015, 8:32 PM

I only wish we had that option! Old school here, DMV is the only choice.

j2jworkz wrote on March 9, 2015, 8:33 PM

Our DMV excels in red tape mania.

CoralLevang wrote on March 9, 2015, 8:33 PM

I do not care to relive any DMV experience I have. Mine comes due this summer. UGH.

j2jworkz wrote on March 9, 2015, 8:37 PM

I know, one has to steel themselves and out on the DMV helmet to venture in.

SoundNFury wrote on March 9, 2015, 10:05 PM

I recently had to renew my driver license, but luckily I happened to get there early. Because shortly after I arrived, they called me (before the appointment time.) Overall, it was more painless than I expected, though.

wolfgirl569 wrote on March 9, 2015, 11:09 PM

I have to renew mine in a couple of months. But the little town I go to is not too bad. Usually get in and out fairly fast there and they are nice to deal with also.

pinkCardigangirl wrote on March 9, 2015, 11:39 PM

The DMV is always one of those dreaded places that takes forever and a large can of patience. I'm glad the virtual line worked and you got your renewal without problems. :)

j2jworkz wrote on March 9, 2015, 11:41 PM

Never imagined one would get called early, live and learn. Glad it was a more positive DMV visit.

j2jworkz wrote on March 9, 2015, 11:44 PM

Wish ours worked that way! You gave me a good idea, perhaps next time I need to road trip and combine a DMV visit.

j2jworkz wrote on March 9, 2015, 11:45 PM

a large can of patience is apt!

valmnz wrote on March 10, 2015, 3:07 AM

That sounds like quite a mission! Can you please explain to those of us who don't live where you do what a DMV office is? i have no idea.

j2jworkz wrote on March 10, 2015, 8:34 AM

&valnz sure, the DMV is the Department of Motor Vehicles, or in some states residents must go to the Secretary of State - anything car related, license, change of ownership, etc. Not sure what your equivalent is in nz? Each state has its own rules as well.

Arvi wrote on March 10, 2015, 8:46 AM

Amazing how some places just have that dread about them. I am dreading changing my license, since I moved to a new state. Haven't done it, yet, but should probably get it done soon.

j2jworkz wrote on March 10, 2015, 8:53 AM

Yep I'd put our dmvs at the top of everyone's dread list around here. Hope yours goes smoother.

trufflehunter wrote on March 10, 2015, 9:04 AM

Never heard of DMV although I have a driver's license. Sounds like a right pain in the butt.

j2jworkz wrote on March 10, 2015, 9:16 AM

You said it well!

wolfgirl569 wrote on March 10, 2015, 9:34 AM

Yes my local one is usually a wait in line deal but the next town over is a pleasure to be at almost.

j2jworkz wrote on March 10, 2015, 9:54 AM

I could probably drive an hour either direction, visit the sites and visit a less urban DMV which may be a little quieter.

scheng1 wrote on March 15, 2015, 9:42 AM

I know the hassle of getting things done. They always have the mentality that it is not their jobs.