â€œElements of Successâ€ in Customer Service
The following are some of the elements of success that I attribute to customer service;
• Assessing customer’s strength and weaknesses in relation to your business.
• Understanding the customers you serve.
• Being prepared to provide excellent customer service to those customers.
• Understanding various barriers to customer service.
• Recognizing the power of perception – the way customers perceive your business.
• Understanding their expectations and maintaining their own credibility and sense of values.
• Effective customer service equips you to fully serve your customers.
I hope this will help you .in offering good customer service wherever you are.
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