How to Place a Credit Card Order Online
You might wonder why this post is relevant. After all, doesn’t everyone already know how to order online? Well, no. Everybody doesn’t.
I am in a mail order business that accepts credit cards . I process those cards myself, as do many other online merchants. And I’m waiting right now for a call back from a customer who did not know how to fill out the order form properly.
Fortunately, she called back as I was writing this, so I will still be able to ship her order today. What was wrong with her order? For “Name on Card” she put the name of the bank that issued the card, Great Western. What is needed in that space is the card holder’s name exactly as it appears on the credit card, e.g. Jane E, Jones. If your company you are ordering for is named there, you would copy that. But if you write “Great Western Bank” in that space, you’d better be an authorized purchaser for that bank.
When entering your credit card number in the form, double check it after you finish. Also make sure your expiration date is entered correctly.
Many sites will also ask for your security code. MasterCard, Visa, and Discover all have their three-digit security codes on the back of the card and they will be the last three digits to the right-hand side of the signature strip. If you are using American Express, the security code is a four-digit number on the front of the card right above the credit card number.
If the site you are using asks for a security code, don’t leave it blank. The merchant needs that code to know that you actually have the card and haven’t gotten the card number illegally. Entering that information helps protect both you and the merchant against fraud.
Another piece of information that helps protect against fraud is your billing address. That is the address where the credit card bill is actually mailed. If you are having your order shipped to your workplace, you should not put the same address in the space for the shipping address unless your credit card bill is also mailed there. If you work in an office and place the order to be shipped to you there, but the bill for the credit card goes to another office in your company, enter the address of that other office.
If your shipping address is a school, organization or business, please include the business name in the shipping address. If you don’t, automatic online labeling programs will sometimes reject it.
If you follow the directions above when filling out online orders, you will ensure that your orders are processed quickly and not declined. If you make a mistake, it may cause your order to be delayed or rejected.
B. Radisavljevic, Copyright 2014, All Rights Reserved
Image Credit » I took the screen shot on a shopping cart page on the tomfolio.com site.